Menu, orders, team and money of your venue in one Telegram. Guests install nothing, every staff member sees the system in their own language, and the owner sees the numbers every evening.
We help coffee shops, cafés, restaurants and delivery kitchens run smoothly: the hard things become easy, without the fuss.
Right now we are growing in Southeast Asia: Vietnam, Thailand and Indonesia. Lovko brings the standards of European food tech to local venues: service that guests love, without overpaying aggregators and without order chaos in chat messages.
We are ready to build any solution for your venue.
Your venue's menu lives in Telegram, which guests already have. They can add its icon to the home screen and it takes up no storage. Without Telegram the same menu opens in the browser, fully adapted to phones, like a real app.
The manager, cook, waiter and courier see the same order, each in their own language. Orders, the stop list and stock are digital, so nothing gets lost between shifts or explained with hand gestures.
Revenue, margin and profit are calculated automatically. After closing, the day's summary arrives in Telegram: orders, average check, ratings and what sold best.
Mechanics that bring guests back and turn them into your ambassadors on social media. Messages arrive in Telegram, which guests open every day anyway.
Order statuses arrive with stickers featuring your brand's character.
One system instead of five services: for guests, the team, the owner and marketing.
Menu in TelegramBrowser menu that works like an appIcon on the home screenQR paymentOrder status and time5 languages
Order boardKitchen screenTeam chatAuto-translated guest chatCouriers and routesStop listRoles and accessSign-in with TelegramTraining on test orders
Finance and forecastStock and recipe cardsAnalytics and sourcesDaily summaryComparison with aggregatorsReceiptsSeveral accounts for paymentsMenu and prices without a developer
Bonuses and giftsPromo codesBring a friendStories with QRCampaignsReviewsGift for the first guestsScheduled channel posts
For the first week the system runs alongside the aggregators: they take orders as before, and we launch the direct channel next to them. After seven days we look at the numbers and you choose a model. Which one pays off depends on your turnover, so we calculate exact terms for your market and scale.
A one-off turnkey setup fee and a fixed monthly fee for hosting and support. No percentage of turnover.
Start with no upfront investment, we take a percentage of turnover. We grow together: more orders for you is good for us.
A smaller upfront payment plus a small percentage of turnover.
We take a ready-made solution for your niche and tailor it to your menu, brand and processes. Your format is not here? We will build one for you.
Guests build their own wok and pay by QR, the courier follows the route, the kitchen sees timers, and the owner gets the daily summary. We will show you the whole journey screen by screen.
See how it worksWhat is in stock today, every piece with its own weight and price, tasting sets, a second brand in its own tab and a QR for the exact amount before the courier arrives.
Discuss a deliverySets and extras, orders for a set time, bonuses that make guests order again.
Discuss a sushi barOrder on the way and skip the queue, a favourite drink in one tap, bonuses for visits.
Discuss a coffee shopCalories and macros on every dish, “the usual” in one tap, today’s desserts left in stock and a bot that takes orders instead of manual replies in the group chat.
Discuss a healthy caféPelmeni, vareniki, soups and hearty sets. Delivery at a set time and a favourite order repeated in one tap.
Discuss Russian cuisinePastries for the morning by pre-order, cakes for the right day, pickup at a set time with no queue.
Discuss a bakeryNo. The menu opens in Telegram from a QR code or a link. Guests can add the venue's icon to the home screen, and it takes up no storage.
The same menu opens in the browser, fully adapted to phones, like an app. The order status is shown on screen.
Guests and the team see the system in Russian, English, Vietnamese, Thai or Indonesian, each in their own language.
QR payments in your country's standard (VietQR, PromptPay, QRIS) with automatic confirmation, plus cash to the courier or at the counter.
About a week: menu, photos, payments, team. For the first seven days we run alongside the aggregators and review the numbers together.
The venue does. All guests, orders and campaigns are yours: you see them in the panel, export the base at any time and work with guests directly.
Yes. Grab, ShopeeFood, GoFood, LINE MAN and other aggregators stay as your shop window, while regular guests move to the direct channel without the aggregator's commission. You can add aggregator totals to finance to see the full picture.
Tell us what you need. We will build a solution for your venue: your own loyalty mechanic, an integration, a report or a process for the team.
Message us on Telegram: we will show the system with your menu and estimate what it will bring your venue.
Message @LovkoAppBot
